At baim44, the privacy and security of your personal data is a foundational commitment — not an afterthought. This Privacy Policy explains exactly what information we collect, why we collect it, how it is used, and the rights you hold as a registered player on our platform.
Six principles that shape every decision baim44 makes about your personal data.
All data transmitted between your device and baim44's servers is protected by industry-standard TLS 1.3 encryption. Stored data is encrypted at rest using AES-256 protocols.
baim44 does not sell, rent, or trade your personal data to any third party for commercial or marketing purposes under any circumstances, ever.
We collect only the data that is strictly necessary for the purposes described in this Policy. We do not gather excessive information or retain data beyond its required retention period.
You may request access to, correction of, or deletion of your personal data at any time. Requests are processed within 30 days in accordance with internationally recognised data subject rights frameworks.
Cookies on baim44 are used solely for platform functionality, session management, and anonymised analytics. No third-party advertising trackers or behavioural profiling cookies are deployed.
baim44's data practices align with internationally recognised privacy standards. We conduct regular internal audits to ensure ongoing compliance with our licensing obligations and applicable data protection frameworks.
Important Notice: This Privacy Policy ("Policy") explains how baim44 ("we", "us", "our", "the Platform") collects, processes, stores, and protects the personal data of players and visitors ("you", "your"). By registering an Account or accessing the Platform, you acknowledge that you have read and understood this Policy. This Policy forms part of baim44's Terms & Conditions and should be read alongside them.
In this Privacy Policy, the following terms have the meanings set out below:
This Policy applies to all Personal Data collected by baim44 in the course of providing its online betting and gaming services. It applies to:
This Policy covers the processing of Personal Data by baim44 as Data Controller. Where baim44 engages third-party Data Processors (such as payment service providers), those parties process data under contractual data processing agreements that impose equivalent data protection obligations.
baim44 operates primarily in international markets, including serving players based in Indonesia. Indonesian players accessing the Platform confirm that they are doing so on the basis of their own legal assessment of applicable local laws. baim44 applies international data protection standards to all players regardless of their geographic location.
baim44 collects the following categories of Personal Data in connection with the operation of the Platform:
Full legal name, date of birth, nationality, and government-issued identification document details (e.g., Indonesian National Identity Card / KTP number, passport number). This data is collected during Account registration and KYC verification.
Email address, mobile phone number, and city or region of residence (e.g., Jakarta, Surabaya, Bandung, Bali, Medan). This data is collected during Account registration and updated by you if your contact details change.
Bank account details (institution name, account number, and account holder name) for supported Indonesian banks including BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, and Bank Permata; e-wallet identifiers for OVO, DANA, GoPay, ShopeePay, and LinkAja; and card details (card type, masked card number, expiry) for Visa and Mastercard transactions. Full card numbers are never stored on baim44's systems — card processing is handled by PCI-DSS compliant payment partners.
Records of all deposits, withdrawals, bonus credits, wagering activity, and win/loss outcomes associated with your Account. This data forms part of your Account ledger and is retained in accordance with baim44's financial record-keeping obligations under its international gaming licence.
IP address, device type and operating system, browser type and version, session timestamps, and geolocation data (country/region level only). This data is collected automatically when you access the Platform.
Records of communications between you and baim44's customer support team, including live chat transcripts and email correspondence. These records are retained for quality assurance, dispute resolution, and regulatory compliance purposes.
Anonymised or pseudonymised data relating to how you navigate and interact with the Platform, including pages visited, game categories accessed, and session duration. This data is used in aggregate form to improve Platform design and functionality.
Data Minimisation: baim44 collects only the minimum Personal Data required to operate the Platform securely, fulfil our licensing obligations, and provide a high-quality service to our players. We do not collect sensitive data such as racial or ethnic origin, political opinions, or health information.
baim44 collects Personal Data through the following channels:
Data you provide directly to baim44, including at Account registration, during KYC submission, when updating Account settings, or when contacting customer support.
Data collected automatically when you access or use the Platform, via server logs, cookies, and similar tracking technologies. See Clause 10 for full details of cookie use.
In limited circumstances, baim44 may receive data from third parties for the purpose of verifying the accuracy of information you have provided. This includes:
baim44 processes your Personal Data on one or more of the following legal bases, depending on the specific processing activity:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of a contract with you |
| Processing deposits and withdrawals | Performance of a contract with you |
| KYC verification and age confirmation | Legal obligation (licensing and AML requirements) |
| Fraud detection and security monitoring | Legitimate interest (protecting the Platform and our players) |
| Customer support and dispute resolution | Performance of a contract with you; Legitimate interest |
| Anonymised analytics and Platform improvement | Legitimate interest (improving service quality) |
| Marketing communications (where you have opted in) | Consent |
Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing conducted prior to withdrawal.
baim44 uses the Personal Data we collect for the following purposes:
To create, manage, and maintain your Account; to process your registration; to allow you to log in securely; and to provide you with access to the full range of betting and gaming products on the Platform.
To facilitate deposits to your Account via BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, and all other supported payment channels; to process withdrawal requests; to verify the ownership of nominated payment methods; and to maintain accurate financial transaction records.
To verify your age and confirm that you meet the eligibility requirements set out in our Terms & Conditions; to comply with KYC, AML, and anti-fraud obligations imposed by baim44's international gaming licence; and to detect and prevent multi-accounting, collusion, and other forms of prohibited conduct.
To respond to your inquiries via live chat, email, or other support channels; to resolve disputes; to investigate complaints; and to maintain support quality standards.
To monitor Account and Platform usage for signs of fraudulent or suspicious activity; to protect against unauthorised access; to enforce our Terms & Conditions; and to safeguard the integrity of the games and betting markets offered on the Platform.
To analyse (in aggregate and anonymised form) how players use the Platform; to identify areas for improvement in user experience and functionality; and to develop new features and services that meet player needs.
To implement and monitor responsible gaming tools such as deposit limits, session reminders, cooling-off periods, and self-exclusion; and to identify patterns of play that may suggest problem gambling behaviour, enabling us to intervene proactively with support resources.
Where you have explicitly opted in to receive marketing communications, to send you information about new games, promotions, tournaments, and bonuses. You may opt out of marketing emails at any time via the unsubscribe link in any marketing message or by contacting support.
baim44 does not sell your Personal Data to any third party for commercial or marketing purposes. We share Personal Data only in the limited circumstances described below:
Personal Data (including name, bank account details, and transaction amount) is shared with our payment partners (Indonesian banks, e-wallet providers, and card processing gateways) to the extent necessary to facilitate deposits and withdrawals. These partners process data as Data Processors under contractual data processing agreements.
During KYC verification, Personal Data (including name, date of birth, and identification document details) may be shared with third-party identity verification service providers. These providers cross-reference your submitted documents against official databases to confirm their authenticity.
baim44 may disclose Personal Data to its licensing authority, financial regulators, or law enforcement agencies where required by law, including in response to valid legal process such as a subpoena or court order, or where disclosure is necessary to comply with AML or counter-terrorist financing obligations.
Personal Data may be shared with baim44's legal advisors, auditors, and other professional consultants in circumstances where such disclosure is necessary for the provision of professional services to baim44, subject to confidentiality obligations.
In the event of a merger, acquisition, corporate restructuring, or sale of all or a portion of baim44's assets, Personal Data may be transferred to the acquiring entity. Players will be notified of any such transfer, and the acquiring entity will be required to honour the commitments set out in this Policy.
No Data Sales: baim44 does not, has never, and will never sell player Personal Data to data brokers, advertising networks, or any other third party for commercial gain. This is a core principle of baim44's data ethics framework and is non-negotiable.
baim44 retains Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Specific retention periods are as follows:
Personal Data associated with an active Account is retained for the duration of the Account's active status and for a period of 7 years following Account closure, in line with baim44's financial record-keeping obligations under its gaming licence.
Records of all deposits, withdrawals, and wagering transactions are retained for a minimum of 7 years from the date of the transaction, as required by international AML standards and baim44's licensing obligations.
Identity verification documents (copies of KTP, passport, bank statements, etc.) are retained for 7 years following Account closure, in accordance with AML record-keeping requirements.
Records of your marketing consent preferences are retained until you withdraw consent or close your Account, whichever is earlier. Suppression records (recording your opt-out) are retained indefinitely to ensure we do not inadvertently contact you after you have opted out.
Where you have self-excluded from the Platform under baim44's responsible gaming programme, your Personal Data is retained for the duration of the self-exclusion period plus 7 years, to prevent circumvention of the self-exclusion and to comply with responsible gaming obligations.
Once the applicable retention period has expired, Personal Data is securely deleted from baim44's systems using industry-standard data sanitisation methods that render the data unrecoverable.
baim44 implements comprehensive technical and organisational security measures to protect Personal Data against unauthorised access, accidental loss, destruction, or damage. These measures include:
All data transmitted between your device and baim44's servers is encrypted using TLS 1.3 (Transport Layer Security). Sensitive Personal Data stored on baim44's servers is encrypted at rest using AES-256 encryption.
Access to Personal Data is restricted on a need-to-know basis. baim44 employees and contractors are granted access only to the data necessary to perform their specific role. All access is logged and regularly audited.
baim44's servers are hosted in secure, certified data centres with 24/7 physical security, redundant power supplies, and climate control. Network-level security includes firewalls, intrusion detection systems, and DDoS mitigation.
baim44 conducts regular internal security audits and engages independent third-party security firms to perform penetration testing and vulnerability assessments. Identified vulnerabilities are remediated promptly in accordance with industry best practices.
In the unlikely event of a data breach that poses a risk to your rights and freedoms, baim44 will notify affected players and relevant regulatory authorities within 72 hours of becoming aware of the breach, in accordance with internationally recognised data breach notification obligations.
Your Role in Security: You also play a critical role in protecting your Personal Data. Always use a strong, unique password for your baim44 Account. Enable two-factor authentication (2FA) via Account settings. Never share your login credentials with any other person. Be cautious of phishing emails that impersonate baim44 — we will never ask for your password via email.
baim44 uses cookies and similar tracking technologies to provide core Platform functionality and to gather anonymised usage data. The cookies used on the Platform fall into the following categories:
These cookies are strictly necessary for the Platform to function. They enable you to log in to your Account, navigate between pages, and access secure areas. Without these cookies, services you have requested (such as viewing your Account balance) cannot be provided. Essential cookies are session-based and are automatically deleted when you close your browser.
These cookies remember your settings and preferences (such as language selection, odds display format, and time zone) so that you do not need to re-enter them each time you visit the Platform. Preference cookies are stored for up to 12 months.
These cookies collect anonymised information about how visitors use the Platform, including which pages are most frequently visited, how long users spend on the site, and the navigation paths users take. This data is used in aggregate form to identify areas for Platform improvement. baim44 uses a self-hosted analytics solution — no data is shared with third-party advertising networks or external analytics providers. Analytics cookies are stored for up to 24 months.
Most web browsers allow you to manage cookies through your browser settings. You can configure your browser to refuse all cookies or to alert you when a cookie is being set. However, if you disable essential cookies, you will not be able to use certain features of the Platform. Instructions for managing cookies in common browsers:
No Third-Party Advertising: baim44 does not use third-party advertising cookies, behavioural profiling cookies, or cross-site tracking cookies. We do not build user profiles for sale to advertisers. Cookies on baim44 exist solely to serve the purposes described above.
As a player on the baim44 Platform, you hold the following data protection rights:
You have the right to request a copy of the Personal Data baim44 holds about you. We will provide this data in a commonly used electronic format within 30 days of your request.
You have the right to request correction of any Personal Data that is inaccurate or incomplete. You may update most Account information directly via your Account settings. For changes that cannot be made via settings (such as your registered name or date of birth), contact support with evidence of the correct information.
You have the right to request deletion of your Personal Data in certain circumstances, including where the data is no longer necessary for the purposes for which it was collected, or where you withdraw consent on which processing was based. This right is subject to exceptions where baim44 is required by law to retain data (e.g., financial transaction records, KYC documents) for compliance purposes.
You have the right to request that baim44 restrict the processing of your Personal Data in certain circumstances, such as where you contest the accuracy of the data or where you have objected to processing pending verification of whether baim44's legitimate grounds override yours.
You have the right to receive the Personal Data you have provided to baim44 in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible.
You have the right to object to processing of your Personal Data where that processing is based on legitimate interests. You also have an absolute right to object to processing for direct marketing purposes at any time.
To exercise any of these rights, contact baim44's Data Protection team via email at [email protected] with the subject line "Data Subject Rights Request". We will respond to your request within 30 days. We may request additional information to verify your identity before processing your request.
baim44 strictly prohibits use of the Platform by persons under 21 years of age. We do not knowingly collect Personal Data from minors. All players are required to verify their age via KYC document submission before their first withdrawal is processed.
If we become aware that we have inadvertently collected Personal Data from a person under 21, we will take immediate steps to delete that data and close the associated Account. Any deposits made by a minor will be returned to the depositing payment method following investigation.
Parents and guardians are encouraged to monitor the online activity of minors in their care. If you believe a minor has registered an Account on baim44, please contact us immediately at [email protected] so that we can take appropriate action.
baim44 operates as an international platform. Personal Data may be transferred to, stored in, and processed in jurisdictions outside your country of residence, including jurisdictions that may not provide the same level of data protection as your home jurisdiction.
Where Personal Data is transferred internationally, baim44 ensures that appropriate safeguards are in place to protect the data, including:
By using the Platform, you acknowledge and consent to the international transfer of your Personal Data as described in this Policy.
baim44 reserves the right to amend this Privacy Policy from time to time to reflect changes in our data processing practices, changes in applicable law, or changes in the services we offer. Where a material change is made to this Policy, we will notify registered players via email and by displaying a prominent notice on the Platform.
The updated Policy will take effect 14 days after the notification date. Your continued use of the Platform following the effective date of an updated Policy constitutes your acceptance of the changes. If you do not accept the updated Policy, you must cease using the Platform and may request closure of your Account.
The "Last Updated" date at the top of this Policy indicates when the Policy was most recently revised. We encourage you to review this Policy periodically to stay informed about how we protect your Personal Data.
If you have any questions, concerns, or requests relating to this Privacy Policy or baim44's data processing practices, please contact our Data Protection team:
Data Protection Contact:
Subject line: "Privacy Policy Inquiry" or "Data Subject Rights Request"
Our Data Protection team is available 24/7. We aim to respond to all privacy-related inquiries within 48 hours and to all data subject rights requests within 30 days.
You may also review our full Terms & Conditions, our Responsible Gaming commitments, or explore common questions on our FAQ page.
Our FAQ covers privacy-related questions, or you can contact our Data Protection team directly. You can also review our Terms & Conditions to understand the full picture of how baim44 operates.